TY  - BOOK
AU  - Slack Nigel
AU  - Slack,Nigel
TI  - Operations and process management:  :principles and practice for strategic impact 
SN  - 9780273751878
U1  - 658.5 
PY  - 2012///
CY  - New York 
PB  - Pearson Education
KW  - Manufacturing processes
KW  - Process control
KW  - Operations research
N1  - Includes bibliographical references and index
ER  -